About Employment Screening Resources:
Employment Screening Resources is a nationwide wide leader in providing pre-employment background checking screening services to help employers avoid the legal and financial nightmare of a bad hire. ESR services include criminal records checks, education/employment verifications, driver’s license checks, drug testing, international screening, and many other services. ESR is accredited by the National Association of Professional Background Screeners (NAPBS) and undergoes yearly SOC 2 data security audits. ESR is a national leader in the field of due diligence, safe hiring and legal compliance.
Click 4 Course Q&A with ESR
Why did you decide to offer online courses?
Pre-employment screening is a necessary but complex process with numerous moving parts. It is also a heavily legally regulated process that is subject to litigation, legislation, and governmental regulations. The ESR Online Safe Hiring Certification Training Course was created by ESR Founder and CEO Attorney Lester Rosen to help employers navigate these complexities, and to understand the employment screening background check process. The course covers Safe Hiring Programs, Legal Considerations of Safe Hiring, Application, Interview & Reference (AIR) Process, Criminal Record Background Checks, Additional Background Screening Tools, and Drug Testing. The course content is mostly based on ‘The Safe Hiring Manual’ by Lester Rosen, the first and only comprehensive book on background screening.
Why did you choose Click 4 Course as your partner?
We originally had the course on a different Learning Management System (LMS) but it was much too complex and time consuming to change the course content and to manage users and the course operation. We looked at every available option. Our primary goals were a system that allowed us to easily upload and change materials, combine different formats, easily manage courses and users, give the learners a great experience, allowed some customization, and would provide hands-on customer service if needed. After kicking lots of tires, we chose Click 4 Course, and it was a great decision. They have met and exceeded all our expectations and we plan to update and improve our courses and offer more courses.
In addition to doing everything we needed to offer quality courses, what really sets Click 4 Course apart is the hands-on customer service. The software is very intuitive and has lots of features, so we don’t really need help very often, But if a question comes up, they are right on it and it’s handled quickly. It really is a stress-free solution to provide training with online courses.